FAQ's AND IMPORTANT INFORMATION
HOW CAN I TRAVEL TO BAJA RESPONSABLY?
1. No Single Use Plastics
Topia Retreat does our best to be a plastic free zone, we are committed to keeping plastic off our property and out of landfills. We want to ask you to help us by not bringing any single use plastics with you. We do not sell or offer any single use plastic on the property. Guests are asked to bring reusable water bottles, and we also provide guests with reusable water bottles for the filtered water throughout the property.
2. Leave Extra Waste At Home
We are very aware of the impact unintentional waste management can have and intend to make disposal a part of the Topia experience in order to educate our guests. We want you to pack with intention. If you have new items you are bringing with you on your trip please leave the tags and any packaging at home (where you can hopefully re/upcycle it.) We like to use and celebrate locally made craft amenities at Topia included in your stay is shampoo, soap, conditioner, etc. so you can leave all those little plastic bottles at home or better yet donate them. Lighten your load, only pack multi-purpose clothing. And always remember traveling responsibly doesn’t mean giving anything up. It means appreciating the place you are visiting and acting in a way that ensures it is taken care of for the community that lives there and future generations.
**This is also important to keep in mind when considering bring gift bags or goodies for your guests.**
3. Use Water Sparingly - It's Our Most Precious Resource
Water in our area is a precious resource that we have to have trucked in from a local well. We request that you use it as sparingly as possible when bathing and requesting new linens & towels.
4. Please Honor Our House Rules
HOUSE RULES
- No Smoking
- No Outside Food or Drinks
- No Single Use Plastics
- Quiet/Low Light Hours: 9:00 P.M. – 7:00 A.M.
WHAT'S THE FOOD SITUATION?
Retreat groups: No Outside food or drink please! Meals are approved and scheduled by the group leader.
CAN I EXPECT THE SAME CONVENIENCES AS HOME?
Topia is designed for comfort, connection, and ease — but Baja’s still Baja. We’re part of a developing region with delicate infrastructure and limited access to supplies. What might be a quick errand at home can take a day here, and things like bumpy dirt roads, internet outages, brief power flickers, or fluctuating water temperatures are simply part of life. You might hear waves, roosters, or music from the beach — all part of the rhythm of Mexico.
This is part of the experience — being here means embracing Baja as she is. If you’re seeking bougie perfection or flawless convenience, Topia probably isn’t your spot. But if you value beauty, warmth, and genuine connection over polish, you’ll feel right at home.
CURRENCY: WHERE DO I GET CASH?
We recommend getting Pesos at the airport cash machine if possible upon arrival in Cabo. Please note there is not a cash machine in Pescadero, there is one in Todos Santos. Most shops and restaurants are taking cards now, but vendors and stands/kiosks do not.
TIPS/GRATUITY
Tips for services rendered are very much appreciated by Topia’s hardworking team! At the end of your retreat, you may leave a cash tip in at checkout. All tips will be pooled and divided evenly among our staff who work in the kitchen, garden, office, and housekeeping departments and do not include massage, transportation or any other 3rd party services.
As a guide, may we suggest a tip of $20 day per guest (400 pesos). So if your stay is for 5 days a suggested tip amount would be $100 (2000 pesos). Please note that we only accept cash tips. We are unable to process tips through your credit card.
ARRIVALS & DEPARTURES: ANYTHING I SHOULD KNOW?
Retreat Groups:
Your group leader will be responsible for coordinating your group arrival & departure details as well as communicating them to you. Please contact your host with details specific to your group.
*It is important to note that as a retreat guest it is essential that you plan your flight arrival and departure within the window your leader provided. Extra shuttles cost around $230 each way. Yes, this is pricey and the only option so please plan accordingly.
DOES TOPIA OFFER YOGA CLASSES?
Retreat/group leaders are in charge of scheduling and or leading studio classes for their groups.
We do not have regularly scheduled public yoga classes at Topia. Guests may request a yoga/movement teacher as an additional service as part of their stay or may use the studio at their convenience.
WHAT SHOULD I PACK?
Packing List:Hat, Sunglasses, Reef safe sunscreen & after sun, Insect repellent, Sweatshirt, Long sleeve shirts, Sneakers, Sandals/flip flops, Bathing suit, UV protection rash guard, Comfortable athletic clothing, Any medication you require.
*We do not offer on-site laundry service, so please make sure you have the essentials you need for your trip.
WHAT AMENITIES DO YOU PROVIDE (What shouldn't I pack)?
Check out our Amenities Page HERE
